Ohh how we miss the times when starting a business was a piece of cake! You decide on a product, invest the money, advertise, and then you sell.
And, the products sold like hotcakes. Well, not all of them, but that was the trend.
This is how a layman sees business. And we admit it was easy, but those days are behind us.
Having a solid product isn’t good enough, nor is having a hard-working team.
Now, running a company isn’t easy. You have to fight tooth and nail to keep a business afloat.
Enterprises need to be more and more innovative, agile and the first ones to get to their customers.
Remember we said, times were changing, you ever wonder, how? The focal point of businesses is now gravitating towards the customers.
But with IT, it has always been so. It is the services you offer to the customers that are important. How you do it, sets you apart.
A company does anything and everything to please a customer.
Hail the Age of Customer! In this age, you don’t just need a good service but you need to treat your customers in the best way possible.
You need to offer them your best services in record time, within dream prices and customize according to their needs.
It is safe to say, Customers are the ruling tribe now. If you keep them happy, your business will be grinning from ear to ear.
But every company struggles, we all face roadblocks. There are some roadblocks which are common to every business:
Companies have various departments that need to interact with each other frequently. But it so happens at times that the information gets misinterpreted.
This can happen due to many reasons, one of them maybe the gap between various teams. Teams maybe remote, time zone differences and lack of a centralized collaborative platform.
And this miscommunication between the teams hinders project progress and success.
Free flow of data is vital in an enterprise, but if things like data silos happen repeatedly this hampers the communication.
Information must flow through all the departments of the company seamlessly with ease of access & easily identifiable when needed.
Not all teams can go around kicking ass like the Avengers.
Some suffer from lack of focus from time to time. It is a concern that must be addressed immediately.
The longer a team stays distracted the more the project delivery fails.
Distractions are due to scope creep, lack of visibility to task assignments, tasks interdependencies & lack of well defined project roles and responsibilities.
Moreover, when teams cannot see the impact of their work to the end goal added frustration kicks in.
source: Orangescrum Blog